AFTERSALES

Parts, warranty, and service
in one system.

Aftersales extends Autobahn beyond the first sale. It connects spare-parts catalog, inventory, ordering, invoices, warranty claims, and service events in one operating environment.

150 000 +

parts managed

400 +

dealers

1 200 +

platform users

20 +

automotive brands

The vehicle lifecycle does not end at handover.

Parts data, warranty claims, service events, invoices, and dealer communication continue long after delivery. When those workflows are disconnected, teams lose time on corrections, manual checks, and repeated communication. Aftersales needs the same discipline as sales: clear data, visible status, connected workflows, and controlled handoffs between dealer, importer, vendor, and customer.

Aftersales workflows connected to the network.

Autobahn connects parts, pricing, inventory, vendor and dealer orders, invoices, warranty claims, and service events across the network. AI-assisted workflows help teams move faster and stay consistent, especially on warranty claim preparation, stock planning, and analytics. Notifications keep claim returns, order updates, and service status changes visible.

What Aftersales
handles

A connected parts, warranty, and service layer — running on the same data long after the first sale.

  • Spare-parts catalog and pricing

    Manage structured parts data, part groups, pricing levels, price rules, supplier information, and bulk price-list updates.

  • Inventory and warehouses

    Track quantities across warehouses and inventory dimensions, including reservations, stock transactions, replenishment, and stock adjustments.

  • Dealer, importer, and vendor orders

    Support parts ordering between dealers, importers, and vendors. Manage order batches, vendor submission, order edits, and related invoice workflows.

  • Purchase, sales, and dealer invoices

    Manage purchase invoices, sales invoices, dealer invoices, invoice imports, numbering, payment status, and posting steps.

  • Warranty claims

    Create, submit, review and settle warranty claims with parts, labor operations, fault, and reason codes, supporting documentation, and claim status workflows.

  • Service events and worksheets

    Record maintenance and repair work on a vehicle, including labor operations, and service documentation that can support warranty and parts workflows.

Special Feature

AI helps the process. People stay in control.

Autobahn uses AI where it removes friction from real automotive operations. In aftersales, it helps prepare warranty claims, analyze parts, and stock patterns, and make sense of operational data. It points you toward the right decision and helps prevent mistakes while the specialist stays in control and makes the final call.

Warranty prep

2x

faster to prepare — AI drafts the claim from fault, parts and labor

  • Reviewed by you
Where AI helps

3

places in aftersales

  • Warranty claims drafts prepared
  • Parts & stock patterns signals surfaced
  • Operational data made sense of
  • You decide on each

Connect aftersales to the vehicle lifecycle.

Autobahn connects parts, warranty, service events, invoices, reporting, and AI-assisted workflows after the vehicle is delivered.

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